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Frequently Asked Questions
đ Deposits & Withdrawals
How do I deposit funds?
Navigate to Assets â Deposit. Select your cryptocurrency and network, then copy your deposit address or scan the QR code.
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How long do withdrawals take?
Withdrawal times depend on the blockchain network. Most transactions confirm within 10â60 minutes. During peak periods it may take longer.
đ Getting Started
How do I create a Zelentio account?
To create an account, click the Sign Up button on the homepage and follow the on-screen instructions. You will need a valid email address or phone number.
How do I verify my identity (KYC)?
Go to your account settings and select Identity Verification. Upload a government-issued ID and a selfie. Verification typically takes 1â24 hours.
đ Security
Is my account secure?
Zelentio uses bank-grade encryption, 2FA (Two-Factor Authentication), and advanced fraud detection to keep your account safe.
How do I enable 2FA?
Go to Account Settings â Security â Two-Factor Authentication and follow the setup instructions using Google Authenticator or a compatible app.
đ Trading
What cryptocurrencies does Zelentio support?
Zelentio supports 100+ cryptocurrencies including BTC, ETH, SOL, BNB, and many more. Visit the Markets page for the full list.
What is P2P trading?
P2P (Peer-to-Peer) trading lets you buy and sell crypto directly with other users at agreed prices, with Zelentio acting as a secure escrow.